FREQUENTLY ASKED QUESTIONS
Do I need a doctor's referral to be seen?
Not at all! We accept phone or email requests for appointments from individuals and doesn't have to come from your doctor or social worker. Just visit our website at www.motherlandhealth.org and submit a contact sheet, or call us at 701-484-1160 to make an appointment.
Will I receive a bill later for my counseling sessions?
No! We are 1000% free of charge in all of our services, childcare and monthly programming. You will never receive a bill from us.
Are all of your counselors licensed?
We work with a variety of counselors in different stages of their career. Some of them are fully licensed, and others are interns working towards their license and are being weekly supervised by a certified counselor. This discretion is made known during the first appointment and you have the option to continue moving forward with the counselor if you feel it's a great fit.
What if I don't have childcare, can I bring my kids with me?
Absolutely. When we schedule your appointment, we will ask you a series of questions to get us ready for your arrival. One of those questions is whether or not you will be needing childcare. If you do, our trained staff will make sure there is someone on site to supervise your child while you get the help you need.
Your organization is called MOTHERland Health. Do you offer services for men as well?
Yes! Motherland Health's name derives from the diverse background of people our organization serves, such as those from the Motherland of Africa, but we serve men and women, children, adolescents and adults.
Can I make an appointment on someone's behalf?
We do not recommend this because of the time our counselors put into our programming. We want to make sure that all the individuals we serve are there because they want to be there and it lessens the chances of a "no call, no show". We appreciate individuals reaching out and making appointments themselves.
If all your services are free, how can you afford to keep your doors open?
That is a great question. We rely heavily on donations and grants in order to continue to serve the Fargo-Moorhead community. If you believe in our mission and would like to assist us in our goals, feel free to hit the donate button! We really appreciate it.